This paper discusses the finding of Western and Lithuanian scientists, who in recent years have explored the issues of performance measurement. First of all, it is concluded that performance measurement in the public sector is beneficial in implementing citizens’ expectations for effective governance. Nevertheless, it raises the following problems: can sociality be measured, is it needed in municipalities, and how it should be done. A model adapted to the Lithuanian municipalities is presented, in which measuring of the index of sociality can be carried out. The paper shows how sociality of the Biržai district municipality was measured for the first time in Lithuania.
|Journal||Socialiniai tyrimai = Social Research|
|Publication status||Published - 2013|
- Performance measurement
- Index of sociality in municipalities